Privacy Policy

Effective Date: 1st September 2025

1. Introduction

Welcome to Sunshine Rental Cars (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, store, and protect your Personal Information when you use our website (tongasunshine.to) or our services.

2. Information We Collect

We collect personal data to operate and improve our services, including:

  • Directly from you: name, contact details (email, phone), driver’s license, passport or ID number (only a copy if needed), booking information, payment details, vehicle preferences, and feedback or communications.

  • Automatically: IP addresses, device/browser data, browsing activities (via cookies or analytics).

3. How We Use Your Information

Your information may be used for:

  • Processing bookings and rentals (including billing and issuing receipts)

  • Administrative communication (e.g., confirmations, inquiries, updates)

  • Legal or regulatory compliance (e.g., insurance or law enforcement requests)

  • Improving our services, including internal analytics and customer service enhancements

  • Marketing updates or promotions—but only with your explicit consent, and you can opt out at any time

4. Legal Basis for Processing

We process your data to:

  • Fulfill rental contracts

  • Comply with legal and regulatory obligations

  • Respond to inquiries or issues

  • Provide marketing materials only if you agree

5. Disclosure to Third Parties

We may share data with:

  • Service providers (e.g., payment processors, agencies helping with customer support or website management)

  • Regulators or law enforcement as legally required

  • Third parties in connection with business transactions (e.g., sale or transfer of business)

6. Cookies and Website Tracking

We use cookies to enhance your experience on our site. These help with navigation, login sessions, and site analytics. You can disable cookies via your browser settings, but this may affect website functionality.

7. Data Security

We implement appropriate measures—including electronic, administrative, and physical safeguards—to protect your information from unauthorized access, alteration, or disclosure.

8. Data Retention

We retain your data only as long as necessary for legal, tax, or business requirements (e.g., completed rentals and disputes). After that, we either anonymize or delete it.

9. Your Rights

You have the right to:

  • Access and request a copy of your data

  • Correct inaccurate or incomplete information

  • Delete your data when it’s no longer necessary

  • Restrict or object to certain processing

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

10. International Transfers

Your data may be stored or processed outside Tonga. When that happens, we ensure adequate protections are in place.

11. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

12. Policy Updates

We may update this policy over time. Changes will be effective immediately upon posting, with the updated date reflected at the top.

13. Contact Us

If you have questions or wish to exercise your data rights, please contact:

Sunshine Rental Cars
Unga Rd, Nukuʼalofa, Tonga
Phone: (676) 23-848
Mobile: (676) 8819615
Email: admin@sunshinerentals.to